Herschenia A. Brown is an Outsourced Organizational Ombudsperson, Workplace Mediator, Corporate Conflict Resolution Strategist, FINRA Arbitrator, Certified Integrative Health Coach, Speaker, and Amazon Bestselling & Award-Winning Author.

Through more than 25 years in Corporate America, she experienced workplace bullying, discrimination, and retaliation—including being terminated for speaking up. This lived experience became her competitive advantage, allowing her to turn pain into purpose and expertise into credibility. She understands both sides: the employee perspective of surviving toxic environments and the employer perspective of managing the financial and reputational costs of workplace conflict. This dual insight enables her to create systems that protect employees while solving the problems employers need fixed.

Her career in law firms and healthcare insurance has spanned from finance to project management where she led teams for multi-million dollar corporate projects, created cost-saving initiatives, resolved internal disputes, and helped organizations stay in compliance. Now, she has shifted to working with employees and employers to implementing methods for resolving internal conflict and improving workplace culture through three separate solutions: Mediation, Ombudsman, and Corporate Consulting services.

Herschenia’s education includes a Master of Business Administration, Graduate Certificate in Dispute Resolution (from Pepperdine University’s Caruso School of Law); Bachelor of Science in Technical Management, and Board Certification in Mental Health Coaching. She is the former Tri-Chair of Membership for the Federal Bar Association/ADR Section, and currently serves on the leadership board as the Co-Chair of the Women and Diversity Committee for the American Bar Association Dispute Resolution Section.

While working on establishing her own brand, Herschenia spent some of her free time writing books under her PEN, which earned her awards and placed her on the Amazon bestseller’s list in five parenting categories. Her books build bravery, resilience, and empowerment for moms struggling with the stressors of being single, divorced, or in a blended marriage; as well as children dealing with social issues, such as bullying.